Wander Woman is Hiring!!!
Position:Â Customer Care Representative
Salary:Â Negotiable
Working Hours: Sunday – Thursday (10 am – 6 pm)
Weekend:Â Friday & Saturday
Location:Â Mohammadpur
Wander Woman is looking for ‘Customer Care Representative’. If you are an amazing listener who loves to bring new solutions to the table, this is the role for you! Hurry up and apply now!
Job Responsibilities:
- Collect overall trip feedback from customers
- Prepare customer feedback reports on a daily basis for both domestic and global trips
- Develop and continuously update customer feedback dashboard
- Provide accurate and timely information to customers
- Maintain proper customer profile
- Assist in client retention and loyalty management
- Connect with the operations team to improve the services as per feedback
- Create proper lead and B2B sales funnel
- Assist in email marketing and communication
Job Specifications:
- Gender:Â Female candidates are encouraged to apply
- Amazing communication skills
- Ability to handle stressful situations
- Minimum 1 – 2 years of client handling experience
- Must be committed and willing to go the extra mile