Telemarketing Executive – Interactive Cares

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Seeking Employment: Experienced Professional Available Now!

Telemarketing Executive

Office – Full Time
Vacancy – 01
Gender – No Preference
Physical – Office
Deadline – December 20, 2023

Praava Health is HIRING!!!

Position: Telemarketing Executive

Department: Patient Experience

Experience: 6 months – 1 year

Working Days: Sunday – Thursday (10 am – 6 pm)

Location: Banani, Dhaka

Job Context:

The major purpose of the Telemarketing Executive is to work towards achieving weekly, monthly, and quarterly sales targets. He/ She is accountable for the delivery of high-quality professional services in accordance with the mission, core values, and purposes of Praava Health Ltd.

Key Responsibilities:

  • Work towards achieving weekly, monthly, and quarterly sales targets
  • Conduct outbound calls to potential and existing clients to generate revenue
  • Identify and qualify leads through effective questioning and understanding of patient needs
  • Maintain accurate and up-to-date records of patient interactions in the CRM system
  • Provide regular reports on telemarketing activities, including lead generation and conversion rates
  • Provide feedback to the Contact Center and marketing teams for continuous improvement
  • Obtains patient information for registration, appointment scheduling, and home sample collection
  • Document all call information according to standard operating procedures while serving patients in Inbound and Outbound calls
  • Managing Internal stakeholders
  • Informs patients by explaining procedures, answering questions, and generally providing information about Praava and its services
  • Follow-up customer calls where necessary
  • Regular ensure to send SMS and email as per protocol


  • Current students or Graduation completed or Masters in any discipline


  • Minimum 6 months- 1 year of experience in telemarketing
  • Preferably in the Healthcare industry, experiences