Senior Executive Operations – IC – Interactive Cares

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Senior Executive Operations - IC

Office – Full Time
Gender – No Preference
Physical – Office
Deadline – February 15, 2024

Senior Executive (Operations)

Job Title: Senior Executive

Department: Operations Department

Location: Square Tower, Bashundhara Goli, Science Laboratory, Dhaka

Salary: 35k – 60k

Position Type: Full-time

Experience: 3-4 Years

As the Senior Executive for the Operations Department of Interactive Cares, you will be a strategic leader responsible for overseeing and optimizing various operational functions within our organization. This role is designed for a seasoned professional with a strong background in operations management, process improvement, and team leadership. The Senior Executive for Operations will play a critical role in driving efficiency, effectiveness, and excellence in our day-to-day operations.

Key Responsibilities:

Strategic Operations Management:

  • Develop and implement strategic initiatives to optimize operational processes and align with organizational goals.
  • Collaborate with senior leadership to define and execute the operations strategy.

Process Improvement:

  • Lead continuous improvement efforts to enhance operational efficiency, reduce costs, and streamline workflows.
  • Implement best practices and technology solutions to drive process optimization.

Team Leadership:

  • Provide strong leadership to the operations team, ensuring a high level of engagement, performance, and professional development.
  • Foster a collaborative and results-oriented team culture.

Resource Allocation:

  • Oversee the allocation of resources, including personnel, equipment, and technology, to meet operational demands.
  • Optimize resource utilization to achieve maximum efficiency.

Quality Assurance:

  • Implement and monitor quality assurance programs to ensure operational excellence and adherence to standards.
  • Establish and maintain key performance indicators (KPIs) to measure and improve operational performance.

Partnership Management:

  • Develop and maintain relationships with our key partners and instructors to ensure timely and cost-effective delivery of our intellectual products and integrated services.
  • Negotiate contracts and agreements to achieve favorable terms.

Regulatory Compliance:

  • Ensure compliance with industry regulations and standards, keeping abreast of changes and implementing necessary adjustments to operations.

Risk Management:

  • Identify potential operational risks and develop and implement risk mitigation strategies.
  • Establish and maintain robust contingency plans.


  • Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA preferred.
  • Proven experience (3+ years) in operations management, within the last 2 years in a senior leadership role.
  • Strong analytical and problem-solving skills with a focus on process improvement.
  • Excellent leadership and interpersonal skills with the ability to motivate and inspire teams.
  • Knowledge of industry regulations and best practices.
  • Demonstrated experience in strategic planning and execution.
  • Proficient in MS Office and operations-related software.


  • 100% Subsidized lunch facilities.
  • Get free access to masterclasses & training sessions of Interactive Cares. For paid courses, they can get any course amounting to 20,000 BDT.
  • The prospect of fast promotions, contingent upon demonstrated performance excellence.
  • Opportunity for permanent employment based on exceptional performance and meaningful contribution towards the vision of the organization.
  • Opportunities for integrated corporate network development.
  • Opportunities to develop relevant skills by means of integrated training offerings.
  • Career Direction and Growth.
  • In-depth familiarity with relevant facilities management through hands-on experience.