Jamroll Studios is Hiring!!!

Job Title: Account Manager

Department: Project Management

Salary: BDT 30,000 – 35,000 (Negotiable)

Experience: 1 – 3 years of experience in account management, preferably in a design or digital agency

Location: House 654, Road 09, Mirpur DOHS, Dhaka 1216

About The Role:

The Account Manager will be responsible for managing client relationships, ensuring customer

satisfaction, and coordinating between clients and internal teams. This role requires excellent

communication skills, a strong understanding of design and development processes, and the ability to

manage multiple projects simultaneously.

About Jamroll and Our Work:

Welcome to Jamroll, where client relationships are more than just transactions; they’re experiences.

We’re not your typical design studio; we’re the innovators. Based in the vibrant heart of Dhaka, we’re always at the forefront of design and project management, pushing boundaries and delivering exceptional results. From events to programs, every project is an opportunity, and our team of dedicated professionals ensures that every client’s vision comes to life with precision and creativity. We’re more than a team; we’re a collaborative force, and we’re looking for an Account Manager who’s ready to dive into our whirlwind of creative and strategic energy.

Reports to: COO / Co-Founder

Key Responsibilities:

Client Relationship Management:

➔ Serve as the primary point of contact for clients, building and maintaining strong, long-term

relationships.

➔ Understand client needs and objectives, and ensure these are met by our services.

➔ Provide regular updates to clients on project status, deliverables, and timelines.

Project Coordination:

➔ Work closely with project managers, designers, and developers to ensure project requirements

are understood and executed.

➔ Monitor project progress and ensure timely delivery of services.

➔ Address and resolve any issues or concerns that may arise during the project lifecycle.

Business Development:

➔ Identify opportunities for account growth and new business within existing client relationships.

➔ Collaborate with the sales team to support new business pitches and proposals.

Strategic Planning:

➔ Develop and implement strategic account plans to achieve client goals and enhance satisfaction.

➔ Analyze client feedback and performance data to identify areas for improvement.

Required Qualifications:

➔ Bachelor’s degree in Business, Marketing, Communications, or a related field.

➔ 1 – 3 years of experience in account management, preferably in a design or digital agency.

➔ Strong understanding of website development and social media design processes.

➔ Excellent communication, negotiation, and interpersonal skills.

➔ Proven ability to manage multiple projects and meet deadlines.

➔ Proficiency in project management software and tools.

Benefits:

➔ Work-life balance is a priority, ensuring you have time for your pursuits outside of work.

➔ Every day at Jamroll promises new challenges and opportunities for creative expression.

➔ Enjoy double bonuses to celebrate Eid festivities.

➔ Simplified leave policies for when you need time off.

Only shortlisted candidates will be notified and selected for the next step